SMS Terms & Conditions

Neonature Wellness Text Club · Last updated: September 2026

1. The program

The Neonature Wellness Text Club (the “Program”) is an SMS messaging program operated by Biontu. The Program sends recurring automated text messages to subscribers who have provided their mobile number and affirmatively opted in.

Depending on which boxes you check when signing up, the Program may send:

• Transactional and alert messages — order confirmations, shipping and delivery updates, account notifications and cart reminders.
• Marketing messages — supplement promotions, new product announcements, seasonal offers and health tips.

2. How to join

You can join by entering your mobile number on our sign-up page and checking the box or boxes for the message types you want to receive. Both boxes are optional and are unchecked by default.

You must be at least 18 years old and the mobile number you provide must belong to you.

3. Consent is not a condition of purchase

Consent is not a condition of purchase. You may buy any Biontu product without joining the Program, and declining to join will not affect the price you pay or the service you receive.

4. Message frequency and cost

Message frequency varies. Subscribers typically receive up to 4–8 messages per month, though the number may be higher or lower depending on your activity and the type of messages you opted into.

Message and data rates may apply. These charges come from your mobile carrier and are your responsibility. Biontu does not charge you for the messages themselves. Check your mobile plan for details on the rates that apply to you.

5. How to opt out

Reply STOP to cancel, HELP for help. (Replying STOP will unsubscribe you from the Program.)

Reply STOP to any message from the Program and you will be unsubscribed. You will receive a single message confirming that you have been removed, after which we will not send you further messages unless you sign up again.

Reply HELP to any message to receive our contact and support information. You can also email us at support@biontu.com at any time.

Opting out of marketing messages does not automatically opt you out of transactional messages related to an order you placed, and the reverse is also true. You may opt out of either or both.

6. Supported carriers

The Program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Carrier support may change without notice.

7. Privacy

The mobile number you provide is used to deliver the messages you opted into and to operate the Program. We do not sell your mobile number, and we do not share it with third parties for their own marketing purposes. Numbers may be shared with the service providers that help us deliver messages, solely for that purpose.

For full detail on how we collect, use and protect your information, see our Privacy Policy.

8. Health disclaimer

Messages sent through the Program are for general information and promotional purposes only. They are not medical advice and are not intended to diagnose, treat, cure or prevent any disease. Consult a qualified healthcare professional before starting any supplement, particularly if you take medication or have a pre-existing condition.

9. Changes to these terms

We may update these terms from time to time. Material changes will be posted on this page with a revised “last updated” date. Continuing to participate in the Program after a change means you accept the updated terms.

10. Contact

Questions about the Program can be sent to support@biontu.com or submitted through our contact page.